Shipping policy

ORDER PROCESSING

All orders are subject to verification and approval prior to shipment.
Good Influence reserves the right to refuse, cancel, or delay any order at its sole discretion, including but not limited to cases of suspected fraud, high-risk transactions, or inventory issues.

Processing times are separate from shipping times and may vary depending on product availability, drop volume, or operational demand.

Estimated processing time: 1-3 business days 
Processing times are not guaranteed.

SHIPPING METHODS & DELIVERY TIMES

Shipping timelines provided at checkout are estimates only and are not guaranteed.
Once an order has been shipped, delivery timelines are controlled by the carrier and are outside of our control.

We are not responsible for:

  • Carrier delays

  • Weather disruptions

  • Customs inspections or holds

  • Labor strikes or force majeure events

Failure to deliver within an estimated timeframe does not qualify for refunds, returns, or chargebacks.

ADDRESS ACCURACY

Customers are solely responsible for providing accurate and complete shipping information.

Good Influence is not liable for:

  • Packages delivered to incorrect addresses provided by the customer

  • Returned shipments due to address errors

  • Reshipment fees resulting from incorrect or incomplete information

Orders shipped to the address provided at checkout are considered successfully delivered.

LOST, STOLEN, OR MISSING PACKAGES

Once an order is marked as delivered by the carrier, Good Influence assumes no responsibility for lost, stolen, or missing packages.

We do not issue refunds or replacements for:

  • Stolen packages

  • Packages lost after delivery confirmation

  • Claims made without carrier documentation

Customers are responsible for contacting the carrier directly to file a claim.

INTERNATIONAL SHIPPING & CUSTOMS

International orders may be subject to:

  • Customs duties

  • Import taxes

  • Brokerage fees

These charges are not included in your order total and are the sole responsibility of the customer.

We are not responsible for:

  • Customs delays

  • Seized or rejected packages

  • Refused international shipments

Refusal to pay customs fees will not result in a refund.

DAMAGED SHIPMENTS

If an item arrives materially damaged during transit, you must notify us within 48 hours of delivery with:

  • Order number

  • Clear photographic evidence of damage

  • Original packaging visible in photos

Claims submitted outside this window will be automatically denied.
If approved, resolution will be determined at our sole discretion 

LIMITED DROPS & HIGH-VOLUME RELEASES

During limited releases, shipping and processing times may be extended without notice.
By purchasing during a drop, you acknowledge and accept potential delays.

RISK OF LOSS

All risk of loss and title for items pass to the customer upon delivery to the carrier.

CHARGEBACKS & SHIPPING DISPUTES

Initiating a chargeback related to shipping issues covered under this policy constitutes a breach of our terms. We reserve the right to:

  • Permanently restrict future purchases

  • Submit documentation to payment processors

  • Pursue legal remedies where applicable

POLICY ACCEPTANCE

By placing an order with Good Influence, you acknowledge that you have read, understood, and agreed to this Shipping Policy in full. This policy is legally binding to the maximum extent permitted by law.